Poor Customer Service

Dear Cell C

I am extremely disappointed in your lack of Service, I have 5 contract phones with you and all phones are up to date with every single payment, the poor customer service I have recieve from your staff @Blueroute Mall, Tokai, Cape Town makes me just want to leave as soon as i am done paying your contracts. I am due a upgrade for a new cellular device but this really made me lose all hope, I have been with you all my life taking a contract phone for each of my family members, even through this tough time i still made sure to pay you but the service i recieve is extremely poor. I do thank you for many years of service you have done for me I hope this could've work out.

I am willing to give you one more chance if nothing happens I will terminate everything as soon as the last phone is paid up. If there is any possibility of assisting me with my query, please contact me on my work number as i am currently phoneless for officially one year as your advisors has "always" forgetten about me as i would just like my details to be updated on your system for me to process the insurance claim.

Contact Number: *** (sms/whatsapp only)

Kind Regards

Dean Constant