1 reviews | Active since Jun 2016
Poor Customer Service
<p>After a long process of having my incorrectly loaded contracts changed to the requested packages, I have yet to be informed what my refund amounts will be for the MONTHS of incorrect billing. I have also yet to be informed what the new contract amounts will be! This whole struggle with Cell C has been carrying on since May 2016. It is now nearly September and I am fed up by the lack of efficient customer service!! PLease have this resolved immediately.</p>
Thank you for posting to us.
We will ensure that this matter is sorted. Do expect communication from one of our team members during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Thank you for posting to us.
We will ensure that this matter is sorted. Do expect communication from one of our team members during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Thank you to Theodorah for being the first Care Centre consultant who acted professionally and assisted in the matter. She was Friendly and Efficient in her service.
Thank you to Theodorah for being the first Care Centre consultant who acted professionally and assisted in the matter. She was Friendly and Efficient in her service.
Thank you the positive feedback.
We will gladly share your compliment with Theodora and her manager for further recognition.
Have a lovely day further.
Regards
Cell C | DA
Thank you the positive feedback.
We will gladly share your compliment with Theodora and her manager for further recognition.
Have a lovely day further.
Regards
Cell C | DA