Poor customer service

<p>I have been a loyal cell c customer. I work at randridge mall and I don't have a cell c store near me. I called their call centre today regarding a sim swop query. 2 *********** agents (Nonhlanhla Tshabalala and Lungelo Nkosi) and their team leader by the name of Thabo Mokate have been cutting calls and gave me a bad service not trying to meet me half way. I spoke to Laslot Chauke a senior manager who hanged up as he also didn't give me any assistance but refered me to a cell c store that is no longer at Randridge mall. I would like cell c to resolve my issue and also write an apology letter for their poor service.</p>