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Stephenie S

1 reviews | Active since Jul 2016

05 Jul 2016, 13:55

Poor customer service

<p>I have been trying to cancel an exisitng contract for the past 2 months but cannot get through to the Cancellation Department , i get transferred many times but for some reason the call gets cut off.. I think the call gets cut off deliberately.</p> <p>Numerous calls for upgrade but nothing for cancellation.</p> <p>I do not want this contract !!!! i do not understand which part Cell C customer service does not get it !!!!</p> <p> </p> <p> </p> <p> </p>

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Replies (1)
Cell C
Cell C's reply05 Jul 2016, 13:59
Official

Thank you for posting to us.

We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you and assist.

Regards
Cell C | PN

Best regards,