Poor customer service

<p>im very angry and a ****ed by the way Cell c has treated me for the past few years l have been loyal with cell C ******* l topup my line on the 27th of May with a total of 20.00 l clearly understood that l owed Cell C 11.00 because l owed them 11.00 however l was suppose to have a remainder of 9.00 left of which l made a call that lasted 24 seconds and sent a text message but l was so disappointed to discover that l was left with 0.00 balance</p> <p>In a bid to get my money back l first spoke to an advice who told me that l have to call back because the system was down ******l later on called back and l requsted to speak to a manager who looked on the system and did see that they had a system failer and l was suppose to have around about 8.00 left on the my phone which she adviced me that she was going to add it back on my phone moments later l discovered that l still didnt have money back even though she gave me her word that she was give me back my money l under stand l might not be a customer of low value to Cell C but this leaves me with one regret of ever using your service and will never recommend CELL C to any of my family and friends due to the poor service and system failer which lm being punished for l have since yet stopped topping up my money on your network because u GUYs just take the money and have no explanation as in what l used it on *************Very disppointed *******************</p> <p> </p> <p> </p> <p style="font-size: 13.001pt; line-height: 140%;">My number is <a style="font-size: 13.001pt; line-height: 140%;" href="tel:061%20925%209980" target="_blank">***</a> and please feel free to listen in both of my calls and hear the empty promise l was give by one of your stuff you reguard as one of senior stuff members all l can say is your service is so apoling & atrocious</p>