MR
Maropeng R
1 reviews | Active since Jan 2018
09 Dec 2019, 19:05
Poor customer service
I called cell c on the 31st October ro cancl my contract evrn got confirmation that its cancled and that my last debit order will be on the 1st dec now im geting a bill of 2000 odd rands and they expect me to pay that ... Im not going to pay for something that i cancled on time its not my fault that ur staff doesnt proceess things ontime. This matter better be rosloved asap!!!!
I sppke to hlegiwe who hung up on me and then i spoke to Mbali who was so rude and didnt want to listen ... This is bad and im just going to cancle everything will cell c
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Cell C's replyOfficial
10 Dec 2019, 07:44Hi Maropeng
We can confirm that your contract was ending on the 5th of December 2019 and was cancelled on that date accordingly. Please note that you are still liable for the December payment as it includes your device fee for December and your inclusive benefits loaded on the 1st of December.
^MM
We can confirm that your contract was ending on the 5th of December 2019 and was cancelled on that date accordingly. Please note that you are still liable for the December payment as it includes your device fee for December and your inclusive benefits loaded on the 1st of December.
^MM
Cell C's reply10 Dec 2019, 07:44
Official
Hi Maropeng
We can confirm that your contract was ending on the 5th of December 2019 and was cancelled on that date accordingly. Please note that you are still liable for the December payment as it includes your device fee for December and your inclusive benefits loaded on the 1st of December.
^MM
We can confirm that your contract was ending on the 5th of December 2019 and was cancelled on that date accordingly. Please note that you are still liable for the December payment as it includes your device fee for December and your inclusive benefits loaded on the 1st of December.
^MM