Poor customer service!

Can Cell C please put mayor focus on their customer service. It's either they don't have stock of a certain product or it's poor in-person customer service at their branches. Why do we as customers need to drive up and down to different stores when you as a business can't deliver?! Its 2024, so please up your game!

One last thing, the consultant @ Capegate branch wants me to phone 084 135 so they can update my credit score. Why coudnt she go the extra mile and phone Cell C on my behalf so that we complete my request on a new contract. Lazy to do their work also.