1 reviews | Active since Sept 2013
POOR CUSTOMER SERVICE
FOUR MONTHS LATER & MY QUERY IS STILL NOT SORTED OUT . PLEASE NOTE THAT IN JULY I HAD A QUERY ABOUT 3 ********** ACCOUNTS BEING OPENED UP ON MY NAME .THE CONSULTANT CALLED ME & SENT ME A LETTER OF CONFIRMATION THAT IT WAS INDEED ********** ACCOUNTS & THEY WILL UPDATE ME ON THE ITC . 4 MONTHS LATER I AM STILL RECEIVING STATEMENTS FOR THESE ACCOUNTS AMOUNTING TO OVER R4000. I APP**** FOR FINANCE LAST WEEK & WAS TURNED DOWN DUE TO CELL C LISTING ME ON ITC FOR MY ACCOUNT BEING IN ARREARS FOR 3 MONTHS . THIS IS DEFINITELY NOT ON! I GAVE YOU ALLR EQUIRED DOCUMETATION BUT TIL NOW CELL C DID NOTHING . THE CONSULTANT MOSES CONTACTED ME 3 MONTHS & EVEN WANTED ME TO WRITE A GOOD REVIEW ABOUT THE SERVICE I RECEIVED MAYBE IF THE JOB WAS DONE I WOULD ACTUALLY CNSIDER THAT. PLEASE LOOK INTO THIS MATTER THIS IS REALLY CAUSING A MAJOR ISSUE NOW IN MY LIFE .I HAVE BEEN PATIENT THUS FAR. PLEASE GET SOMEONE TO DO THE JOB PROPERLY .
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We will ensure that this matter is sorted. Do expect communication from one of our team members soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Thank you for posting to us.
We will ensure that this matter is sorted. Do expect communication from one of our team members soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
