ZD
Zoliswa D
1 reviews | Active since Jul 2013
26 Jun 2019, 10:17
poor customer service
The consultants from the call center do not have patience when assisting, before you even understand they hang up the phone. They do not want to help you resolve the problem they expect you to write down what ever they are saying and do what as they have told you. If you do not get it right you will have to call again.
Helpful (0)
Replies (2)0
Replies (2)
Cell C's replyOfficial
26 Jun 2019, 10:21Good morning Zoliswa
We would like to apologize for the inconvenience caused due to the poor customer service received.
How may we be of assistance?
Regards
DA
We would like to apologize for the inconvenience caused due to the poor customer service received.
How may we be of assistance?
Regards
DA
Best regards,
Cell C's reply26 Jun 2019, 10:21
Official
Good morning Zoliswa
We would like to apologize for the inconvenience caused due to the poor customer service received.
How may we be of assistance?
Regards
DA
We would like to apologize for the inconvenience caused due to the poor customer service received.
How may we be of assistance?
Regards
DA
Best regards,
ZD
Zoliswa D's updateReviewer Update
26 Jun 2019, 11:04Tell your consultants not to rush to drop the phone before they could get that the client does not have any further query. I the client is using another phone so that they can go through the process together with the consultants they have to be patient.
ZD
Zoliswa D's update26 Jun 2019, 11:04
Reviewer Update
Tell your consultants not to rush to drop the phone before they could get that the client does not have any further query. I the client is using another phone so that they can go through the process together with the consultants they have to be patient.