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JN
JOSEPH N

1 reviews | Active since Feb 2012

19 Jun 2018, 15:11

Poor Customer Service

I bought airtime through my banking app on the14/06/2018, of R15, as of today. This airtime was for my WhatsApp bundle that depleted. No one have ever since called me back as I logged it on the CellC app on my mobile phone. I want to be compensated for the inconvenience caused as soon as possible and no one bothered to call as I want a new contract

0
Replies (4)
JN
JOSEPH N's update19 Jun 2018, 15:18
Reviewer Update
They can send me the data to ********** 136
Cell C
Cell C's reply19 Jun 2018, 15:20
Official

Good afternoon Joseph

We have requested one of our team members to follow up on this matter and assist.

Do expect communication.

Regards

Cell C | PN

Best regards,

Cell C
Cell C's reply20 Jun 2018, 09:38
Official

Moses could not get hold of you on your contact numbers. However, he sent an email advising you of this and requested for an alternative number where he can get hold you and assist.

Please respond to his email and he will gladly assist.

Regards

Cell C | PN

Best regards,

Cell C
Cell C's reply21 Jun 2018, 11:30
Official

Moses could not get hold of you on your contact number today and has not received any response regarding the previous email he sent you.

Regards

Cell C | PN

Best regards,