Poor customer service

Item: Cell C
Rating: 1
Author: phindile M

Official business reply

You have come through to the correct platform for assistance and a resolution will be provided. Sincere apologies for the inconvenience caused.

One of our consultants will contact you and assist with this matter.

Regards Cell C | PN

This is the message I received from cell c 3 days ago still their consultant my contact number still blocked by you. If this the correct platform why can't they resolve this I ssue

Helpful (0)

Replies (3)

Cell C's replyOfficial

31 Mar 2018, 08:27

Good morning Phindile

Yes, this is the correct platform and your issue will be resolved.

You will be contacted.

Regards

Cell C | PN

Best regards,

Cell C's reply31 Mar 2018, 08:27

Official

Good morning Phindile

Yes, this is the correct platform and your issue will be resolved.

You will be contacted.

Regards

Cell C | PN

Best regards,

phindile M's updateReviewer Update

31 Mar 2018, 08:45

When will it be resolved ?

phindile M's update31 Mar 2018, 08:45

Reviewer Update

When will it be resolved ?

Cell C's replyOfficial

03 Apr 2018, 08:48

Good morning Phindile

Please be advised that the consultant could not reach you on the contact number provided. However, he sent an email advising you of this and on what needs to be done in order to reactivate the number.

Kindly refer to the email sent on the 31/03/2018.

Regards

Cell C | PN

Best regards,

Cell C's reply03 Apr 2018, 08:48

Official

Good morning Phindile

Kindly refer to the email sent on the 31/03/2018.

Regards

Cell C | PN

Best regards,

Poor customer service

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