DL
Dean L
1 reviews | Active since Nov 2020
26 Nov 2020, 16:49
Poor Customer Service
My contract phone broke down 1 month after I received it from Cell C and I send it in for repairs at Cell C repair on 23 September 2020. Last week I foned them again after numerous times and they asure me that my phone is fixed and I will receive it back this week. I just foned the stores and they said on the system it still shows they are waiting for spares...... Please what can I do because I cannot tolerate bad customer service......... I am really angry now....... CELL C REPAIRS YOU ARE DISGUSTING.
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Cell C's replyOfficial
26 Nov 2020, 17:01Good day Dean
Thank you for your review.
We are sorry to hear you had such a frustrating experience, but I really appreciate you bringing this issue to our attention.
We will refer your query to our support team for assistance.
Do expect our call.
^YM
Thank you for your review.
We are sorry to hear you had such a frustrating experience, but I really appreciate you bringing this issue to our attention.
We will refer your query to our support team for assistance.
Do expect our call.
^YM
Cell C's reply26 Nov 2020, 17:01
Official
Good day Dean
Thank you for your review.
We are sorry to hear you had such a frustrating experience, but I really appreciate you bringing this issue to our attention.
We will refer your query to our support team for assistance.
Do expect our call.
^YM
Thank you for your review.
We are sorry to hear you had such a frustrating experience, but I really appreciate you bringing this issue to our attention.
We will refer your query to our support team for assistance.
Do expect our call.
^YM