Poor customer care service - CELL C

Cell C - Struggling with my late husband's mobile contract. Phone several departments and explained the same issue about ten times. An email was sent in 2021 to report this, and I paid for the account as my kid used the mobile phone. The contract expired in my late husband's name, and I took a new contract in my name but still wanted to use the mobile number in my late husband's name. There was no one to assist after I was informed that it was possible to keep the number. I still have a credit on my late husband's account and no feedback after several emails and calls. If I had been aware of such poor client service, I would definitely not have taken a new contract at Cell C. I especially refer to your recording during the conversation of the frustration trying to sort this out.

You are most welcome to contact me directly.