1 reviews | Active since Nov 2021
Poor Consistency and treatment
I have been a customer of CellC for more than 10 years now. for 4 years with 1 year left to go I have been under debt review (volantary) i was not over indebted nor was i behind on payments. i did this for my own good. anyway this will be my 2nd time i want upgrade since under debt review and now they have a problem with it. willing to let me sign a new contract but without a handset.
my contact was not part of the review process. i get paid an allowance by my company and my average spend is between R1300 and R1500 and accounts are paid by debit order without fail
i am irritated by the way I am being treated. my wife is under review with me and vodacom simply upgraded her over a Phone call. Big NO NO for me
I will not recommend them in future
Thank you for reaching out.
Unfortunately as long as your profile still shows you're under debt review we are no longer allowed to give new credit.
^NH
Thank you for reaching out.
Unfortunately as long as your profile still shows you're under debt review we are no longer allowed to give new credit.
^NH
my contract was never part of the Review.
No problem. i will take my business elsewhere end march when it expires
my contract was never part of the Review.
No problem. i will take my business elsewhere end march when it expires