C
Colleen
1 reviews | Active since Apr 2026
08 Apr 2026, 20:32
Poor connectivity fa...
Poor connectivity far too often .....annoying repetitive pop up "just a moment your data is uodating" AND although a law has been passed requiring unused data to be rolled over when it expires it does not automatically do that and neither did cell c ever advise customers by sms what to do to roll it over yourself OR that it can only be rolled over if we do it exactly 5 days before it expires or you can't and it will expire. So l lost 700 smses. Yet you arecalwsys notified when you have run out of data. I'm switching to wifi. Can't wait.
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Replies (1)
Cell C's replyOfficial
08 Apr 2026, 21:27Dear Colleen,
Thank you for getting in touch with us.
We sincerely apologise for the inconvenience you’ve experienced with connectivity and data rol*****. We understand how frustrating it must be to lose unused data and face repetitive pop-ups while using your service. This is certainly not the standard of service we aim to provide.
Please be assured that your feedback has been escalated to our support team for review. They will contact you directly for further assistance.
We appreciate your patience and understanding while we work to improve your experience.
Regards,
Cell C | MMa
Thank you for getting in touch with us.
We sincerely apologise for the inconvenience you’ve experienced with connectivity and data rol*****. We understand how frustrating it must be to lose unused data and face repetitive pop-ups while using your service. This is certainly not the standard of service we aim to provide.
Please be assured that your feedback has been escalated to our support team for review. They will contact you directly for further assistance.
We appreciate your patience and understanding while we work to improve your experience.
Regards,
Cell C | MMa
Best regards,
Cell C's reply08 Apr 2026, 21:27
Official
Dear Colleen,
Thank you for getting in touch with us.
We sincerely apologise for the inconvenience you’ve experienced with connectivity and data rol*****. We understand how frustrating it must be to lose unused data and face repetitive pop-ups while using your service. This is certainly not the standard of service we aim to provide.
Please be assured that your feedback has been escalated to our support team for review. They will contact you directly for further assistance.
We appreciate your patience and understanding while we work to improve your experience.
Regards,
Cell C | MMa
Thank you for getting in touch with us.
We sincerely apologise for the inconvenience you’ve experienced with connectivity and data rol*****. We understand how frustrating it must be to lose unused data and face repetitive pop-ups while using your service. This is certainly not the standard of service we aim to provide.
Please be assured that your feedback has been escalated to our support team for review. They will contact you directly for further assistance.
We appreciate your patience and understanding while we work to improve your experience.
Regards,
Cell C | MMa
Best regards,