VM
Vusi M

1 reviews | Active since Feb 2017

17 Feb 2017, 09:29

poor comunication and allowing ***** to take place

<p>A contract was taken using my credentials after I hve been debited for the first time I called in them I spoke to Nokwanda Madi who told me to send an affidavit and bank statements to her email addresses witch I did, then after there days I icall in again to find out that Nokwanda Madi who works at cell cJohannesburg she has not uploaded my attachement for internal investigation to be started,then I was told that an email has been send throuht to her to get back to me as of now I am still waiting for her feedback</p>

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Replies (2)
Cell C
Cell C's reply17 Feb 2017, 10:03
Official

Thank you for posting to us.

We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication during the course of the day.

Regards

Cell C | PN

Cell C
Cell C's reply17 Feb 2017, 11:10
Official

Lungi has been in contact with you to assist and advise on a way forward regarding this matter.

Regards
Cell C | PN