AP
Amelia P
1 reviews | Active since Nov 2021
04 Aug 2022, 14:38
Poor communication between cellc and harmond pole collection
I am so sick and tired of this problem harmond pole keeps calling me endlessly even after I settled my account in full with cellc I contacted the WhatsApp number and sending emails back and forth I even attached my Bank statement as proof of payment but still I keep getting calls,SMS's and emails now they asking who did I arrange a payment with I never made any arrangements with anyone because cellc has take the money I owed I'm really sick and tired!!!!!!
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Replies (2)AP
Amelia P's updateReviewer Update
04 Aug 2022, 15:10 the account number *** has been paid in full and the contract has ended i sent an email to cellc 30 days before my contract date ended to cancel the contract and i did not take out anything else out i dont even know who authorised other services on that account i have sent countless emails and call to date this has not been resolved now this account is in arrears why must i pay for something i did not ask for
AP
Amelia P's update04 Aug 2022, 15:10
Reviewer Update
the account number *** has been paid in full and the contract has ended i sent an email to cellc 30 days before my contract date ended to cancel the contract and i did not take out anything else out i dont even know who authorised other services on that account i have sent countless emails and call to date this has not been resolved now this account is in arrears why must i pay for something i did not ask for
Cell C's replyOfficial
04 Aug 2022, 17:42We'll be in touch to provide assistance.
^MP
^MP
Cell C's reply04 Aug 2022, 17:42
Official
We'll be in touch to provide assistance.
^MP
^MP