DT
Dane T

1 reviews | Active since Jan 2012

02 Jan 2024, 10:43

Poor Communication and Poor Business Practices

Disgusting conduct by Cell C. Been a contract subscriber with them since 2007. 1 payment missed in Nov 2023 for an amount of R229. No correspondence from them to advise I'm in arrears and all of a sudden I'm listed as owing them on my credit profile! This is completely unjust. I will never use Cell C again.

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Replies (1)
DT
Dane T's update02 Jan 2024, 12:22
Reviewer Update
You have not given the appropriate response.

IF I HAVE MISSED A PAYMENT, PICKUP THE PHONE AND CALL TO ADVISE!!!. A basic skill that has been lost.

How can you just list someone up on their ITC profile with 1 missed payment and no word of communication!

Completely ***********