Poor Communication and Loss of Money

<p>I am quite unhappy about the fact that I had to call the customer service to confirm that there has been a technical error regarding the USSD *147#.</p> <p> </p> <p>I had money on my sim card I tried to convert as you are unable to buy data from stores and from my current bank as I can only by data. </p> <p> </p> <p>I had to use my airtime at the 99c rate which is really not supposed to be the case. Secondly when I called to customer care I could not receive the normal selection that I would normally take. Which resulted in more money being lost.</p> <p> </p> <p>I am not happy at the fact that no communication was sent to say that bundle prices has increased and that their is a problem with the USSD. </p> <p> </p> <p>I trut that Cell C will get back to me regarding this as I am a loyal customer and this is very disappointing.</p> <p> </p> <p>I have the reference number for the call to customer care as well.</p> <p> </p> <p>Zita</p>