LB
Louis B

1 reviews | Active since Apr 2019

08 Apr 2019, 10:32

poor Cell C support and *****ilant practice

The problem is data related cell c send messages out that your data is completed and you must buy additional data ,however the APP of cell C shows I have still 15 gb left and I contacted the support service and they confirmed that I have 15 gb left however their said to fix this problem I must buy additional data this does not make sense and asked to speak to her manager and was left on hold until the call ended

0
Replies (2)
Cell C
Cell C's reply08 Apr 2019, 10:42
Official
Apologies for the inconvenience caused by this error.

We can confirm that you have 10 GB night data and 5 GB anytime data available.

Regards
DA

Best regards,

LB
Louis B's update08 Apr 2019, 10:49
Reviewer Update
then why am I not able to use the 5GB anytime data