JB
Jaco B
1 reviews | Active since Aug 2015
21 Oct 2026, 20:21
Poor Cell C network coverage
We have been loyal Cell C customers since 2004, and we are extremely dissatisfied with the ongoing poor network coverage. This is seriously affecting our business operations. Despite reporting the issue to Cell C, no satisfactory resolution has been provided. After 22 years of loyalty, we expect reliable service, accountability, and immediate corrective action. This situation is unacceptable and requires urgent attention. The next call I make will be to stop both me and my wifes contract. I'd rather pay the rest of the amount out in full and get a new service provider
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Cell C's replyOfficial
21 Oct 2026, 20:30Dear Jaco Botha,
Thank you for contacting Cell C.
We sincerely apologize for the inconvenience and frustration this has caused.
We understand how important reliable network service is, especially when it impacts your business operations and daily communication.
Your concerns have been escalated to the relevant team for urgent investigation and assistance. We value your loyalty over the years and appreciate the opportunity to have this matter reviewed further.
We will continue to follow up with the responsible team and trust that they will be in contact regarding the outcome of the investigation.
Regards
Cell C | DA
Thank you for contacting Cell C.
We sincerely apologize for the inconvenience and frustration this has caused.
We understand how important reliable network service is, especially when it impacts your business operations and daily communication.
Your concerns have been escalated to the relevant team for urgent investigation and assistance. We value your loyalty over the years and appreciate the opportunity to have this matter reviewed further.
We will continue to follow up with the responsible team and trust that they will be in contact regarding the outcome of the investigation.
Regards
Cell C | DA
Cell C's reply21 Oct 2026, 20:30
Official
Dear Jaco Botha,
Thank you for contacting Cell C.
We sincerely apologize for the inconvenience and frustration this has caused.
We understand how important reliable network service is, especially when it impacts your business operations and daily communication.
Your concerns have been escalated to the relevant team for urgent investigation and assistance. We value your loyalty over the years and appreciate the opportunity to have this matter reviewed further.
We will continue to follow up with the responsible team and trust that they will be in contact regarding the outcome of the investigation.
Regards
Cell C | DA
Thank you for contacting Cell C.
We sincerely apologize for the inconvenience and frustration this has caused.
We understand how important reliable network service is, especially when it impacts your business operations and daily communication.
Your concerns have been escalated to the relevant team for urgent investigation and assistance. We value your loyalty over the years and appreciate the opportunity to have this matter reviewed further.
We will continue to follow up with the responsible team and trust that they will be in contact regarding the outcome of the investigation.
Regards
Cell C | DA