1 reviews | Active since Jan 2015
Poor calls on LTE and 3G networks
<p>Whenever I am on LTE or 3G networks on my phone and make calls the calls stutter and cutout as if poor signal even if the signal is full. I have called in and they disabled my WIFI calling but the problem still persists. I was making banking calls today and all my minutes and airtime is depleted as a result of this connection issue where I had to repeat myself over and over again to get the information across aswell as request the person I was talking to to repeat themselves. A call that would have taken less than 5 min to complete took a whole half hour due to these issues. I am truely dissatisfied </p>
Thank you for posting to us.
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you during the course of the day and assist.
Regards
Cell C | PN
Thank you for posting to us.
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you during the course of the day and assist.
Regards
Cell C | PN
Please be advised that Danielle has escalated your network complaint to our network team for further assistance.
Regards
Cell C | PN
Please be advised that Danielle has escalated your network complaint to our network team for further assistance.
Regards
Cell C | PN
