Poor Call centre service

<p>Called in spoke to Noxolo Mpanza, I asked that my debit order be cancelled, for the reason I will be making EFT payments rather, I have changed jobs, will be earning on commission basis so the money will not be in my account exactly on the first. So the response from Noxolo was, no sorry we can' t do that unless you have been retrenched and then speak to the credit department. Ok please put me through to credit department, no sorry can' t do that unless you have been retrenched. What nonsense is this? Somebody please call me so that I can cancel my debit order. If not, I will cancel it on the Bank's side. Regards, Charlotte </p>