1 reviews | Active since Jun 2011
Poor attitude and very unhelpfull
I received a couple of sms asking to to come in and upgrade my contract. My one contract expires end of march. I went into cell c cresta yesterday and looked around. Andrea asked for my green ID book which i never carry around. Howver i offered her my drivers licence which until now everybody accepted including my bank. I have been a customer at cresta for at least 4 years and some of the staff know me. My time and money was wasted going to cell c cresta and now i am going to cancel my agreement on 1st of march and go to a new service provider. When my other contract ends in a few months time i will also cancel and go else where. I have never got good service fom cell c when i think about it. I now realize why some customers of cell c go to the trouble of making BANNERS criticing cell c poor service. Shame on you cell c as youve just LOST another good customer.
Thank you for posting to us.
We apologize for the unsatisfactory service and inconvenience caused. One of our team members will contact you and assist with this matter. Do expect communication soon.
Regards
Cell C | PN
Thank you for posting to us.
We apologize for the unsatisfactory service and inconvenience caused. One of our team members will contact you and assist with this matter. Do expect communication soon.
Regards
Cell C | PN
