POOR ARROGANT SERVICE FROM CELL C

on 17 July I phoned cell c to inform them of my damaged sim card. The consultant advised me to buy a new one in order to effect a sim swap. I obliged, phoned the consultant to give her the particulars of the new sim card. I was assured that by 4 O'clock they will have activated the cellphone. It was 11 O'clock. Around 5 o'clock in the afternoon I phoned and was informed that the phone will be activated on Saturday. Saturday morning, 18th, I phoned. The consultant assured me that by late afternoon the phone will have been activated.<br> <br> on Monday July 20, I made 4 calls, each call was handled by a different consultant. the last call was at 3 o'clock, and the message I got was that my problem had been escalated.<br> <br> the level of arrogance and incompetence by some of the consultants makes one sick in the stomach.<br> <br> please assist as I have no means of communication. Cell C is treating me disdain and indifference..