Poor and unprofessional service from Cell C

On the 9th Nov 2015 at 6:34, I purchased a WhatsApp Recurring Bundle. I then received an sms confirming that the airtime Debit has been successful. Also that the WhatsApp Recurring bundle has been activated. I used a USSD code to purchase the bundle. These menus are specific to Blackberry. Sad to say, my WhatsApp was not activated.<br> <br> On the 20th Nov 2015, I phoned the Technical Help Desk on ***, at 6:23pm. The lady from Cell C became very unprofessional and argumentative. She them began to chuckle and laugh all the way through our conversation. When I asked to speak to her manager she dropped the phone.<br> <br> This is the most unprofessional service I have ever received. I demand that Cell C deals with this employee as soon. I am sure recordings are available and this conversation can be found.