Poor and unexceptable service from Cell

I would like to express my dissatisfaction,poor and unexceptable service from Cell C. Two years ago,CELL C contacted me for an upgrade deal,whereby I was supposed to receive a handset device and tablet,on delivery via courier,it was only the handset.I called CellC,who then told me,there was no stock of the tablet,after numerous calls to Cell C,they informed me that they're not getting anymore stock of the tablet again and would i settle for a screen protector as a replacement,same story,i've never ever received the screen protector and was told "you're just unlucky".Ive been a loyal customer of Cell C for almost +/-10 years and have had more then 2 contracts out at a time.I've had to pay the contract,nonetheless,but other customers,who were fortunate enough to receive 2 handsets for the same deal that i was contacted for and billed for,for the duration of my contract period of 2 years. Now,July 2022,once again,I upgraded a contract,whereby its a package deal,receiving 2 handsets,I received only 1 yesterday(06th July)via courier.I called Cell C this morning,the lady at Cell C dispatch,told me," sir,there is no stock and she dont know when they're getting in stock again (SamsungA23),I am definitely not accepting "that line/excuse" again,cos at end of day,I am going to be billed for a contract with 2 handsets,so Cell C must tell me,when exactly i can expect the 2nd handset or whether I am going to be refered to as being the "UNLUCKY" CUSTOMER AGAIN!!! Please advise the way forward,soonest,will be much appreciated. Thank you

Mr Mario Beukes