Poor and Frustrating service!

After 5 months of calls and emails, speaking to more than 5 agent's regarding the fact that Cell C continue to double debit my account despite all the proof being sent through that shows my account is in fact up to date.

I received my statement this morning only to see that the issue still hasn’t been resolved and I am in for the same fight again! 😡

Not only that but when I requested to speak to a manager I was promised someone would call me back and to this day I am still waiting.

I have never experienced such poor and frustrating service from a provider before.

I couldn’t be happier that my contract comes to an end in November and I will definitely not be renewing it. I will also not be recommending Cell C to anyone.