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naeema G

1 reviews | Active since Feb 2022

06 Apr 2022, 11:00

Poor account management

It is sad that in order to get a response for Cell C, a review needs to be posted on Hellopeter. I cancelled my Cell C contract a month ago and stopped the last payment as I was awaiting for a representative to get back to me regarding my contract amount. To date, no representative has got back to me and everytime I contact Cell C, my call gets disconnected after explaining my situation. To top it up, they have now handed me over to their attorneys.

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Replies (1)
Cell C
Cell C's reply06 Apr 2022, 12:24
Official
Good day Naeema

Thank you for contacting us. 

The matter will be investigated and rectified. Please provide us with a reference number. 

^NT