POOR

WE HAVE A CONTRACT WILL CELL C SINCE IT STARTED AND MY HUSBAND IS THE OWNER OF 4 CELLPHONE ACCOUNTS WITH CELLC. SINCE LAST YEAR NOVEMBER/DECEMBER THE ACCOUNTS IS REALLY TOO MUCH TO AFFORD AND WE BATTLE TO PAY IT. WE ASK IN JANUARY 2015 FOR MIGRATION, ONLY 2 OF THE PHONES WAS MIGRATED, BECAUSE WE HAD TO PAY THE OTHER 2 UP TO DATE TO MIGRATE. THE OTHER ONE IS NOW ALSO MIGRATED, BUT THE LAST ONE I USE IS NOT YET, BECAUSE THE MONTHLY PAYMENT IS TOO HIGH AND WE CANNOT AFFORD. WE WENT TO CELLC HEAD OFFICE, MIDRAND AND EXPLAIN TO THE LADY, SHE HELPED US AND WE MAKE ARRANGEMENTS TO PAY THE PHONE UP TO DATE. WE PAY 835, THEN 2500 AND ANOTHER 2500 AND KNOW THE PHONES IS SUPPOSE TO BE UP TO DATE, BUT YESTERDAY WHEN I PAY THE LAST 2500 AND I ASK THEM TO ACTIVATE MY LINE AGAIN, THEY DID NOT WANT TO BECAUSE MY PHONE IS AT THE LEGAL DEPARTMENT... ACCORDING TO ME I DO NOT UNDERSTAND WHY, BECAUSE WE ONLY NEED TO PAY FOR THIS MONTH AND KNOW THEY TOTALLY BLOCKED MY PHONE , I CANNOT EVEN RECEIVE CALLS AND THIS IS TOTALLY A DISASTER. I WORK ON MY PHONE AND I CANNOT BELIEVE THAT THEY DO NOT HAVE BETTER PACKAGES TO CLIENTS AND I CANNOT WAIT TO CANCEL MY CONTRACTS WITH CELLC. PLEASE INVESTIGATE/COME BACK