RR
Reynaard R

1 reviews | Active since Jan 2019

18 Jan 2019, 14:23

please stay away from Cell C !!!!!!!!!!!!!!!!!!!!!

Seems to me Cell C just sits and reply's to complaints but nothing happens !!!!!

Very quick to phone once payment is not made or late , then when they have to help you with a claim or an dispute you have to wait 3 weeks !!!!!!!

I phone X is water resistant for 30min or 1 Meter, mine just dropped into the water and removed it immediately, and its Broken ( False adverti*****t ) i then send it in for repairs was phoned in one day by Cell C north gate stating will be replaced just waiting to hear what the access amount that needs to be paid !

And now 3 weeks later no more news!!!!!!!!!!!!!! Put trough a complaint and was phoned immediately and was told i will get feedback today as i said to the lady who phoned me i am not going to wait any longer as i am paying R2000 a month for my Cell C contracts and can not or will not tolerate this bad service if this is the service customers get i will make it my life mission to tell people never to go to cell c and i will be moving to another service provider

0
Replies (3)
Cell C
Cell C's reply18 Jan 2019, 14:38
Official
 We apologies for the frustrations you have experienced. Our team will be in touch to assist with your repair query.  Do expect a  call. 

Regards 
Cell C | DA

RR
Reynaard R's update18 Jan 2019, 15:06
Reviewer Update
i don't want someone phoning me with another story , 3 weeks is long enough sort it out today or it over between myself and cell C cant see why i must pay my R2000 contracts seeing i never even had my phone and is just story after story . will also be sharing all my complaints on social media to stop friends and family from even thinking to use cell c
Cell C
Cell C's reply18 Jan 2019, 15:26
Official
Theodorah has been assigned to your query.  Feedback will be provided as soon as possible.

Regards
Cell C  | DA