Please revert back as soon as you can, thank you in advance for your assistance.

Good day, I have apply for a contract at Cell C on April the 23th, I didn't apply for insurance because I do have insurance with first for women, even the person who was helping me didn't add insurance. On the 30th of April 2021, I have received an email from Cell C asking me if I want to add insurance on my devise, I rep**** to that email, saying no, thank you. On the 12th of May I received a massage of a declined debit order from Cell C of about R1 200,00 while I must pay R560,00. I called Cell C on that matter and requesting a new invoice for me to pay what I app**** for, and to cancel the insurance that I didn't apply for, they couldn't send me new invoice they told me the new invoice will be generated before month end. 07th May statement came with that big amount, I spoke to them on tweeter, they advised me that the upcoming statement will be without that amount. I think on the 05th or 04th of this month all my home connector and my laptop sim card has been blocked. I have received the statement today on the 08th July with a huge amount close to R3 000,00. I want Cell C to remove all this amount on the statement for me to pay them what I supposed to pay, I called them the is no help I'm getting from them.