Please replace my non working Cell C ****le.

URGENT: <br> <br> I received my speedstick on 17 June 2015 from Cell C. It stopped working on 18 June 2015.<br> Please, is it possible for Cell C to simply pick up my non working speed stick and exchange it for a new one which works? I complained on 19 June 2015 on Hello Peter about this problem but it has not been resolved.<br> <br> On 18 June 2015 I took the non working speed stick to the Pavilion Cell C branch, wasting my precious time, money and energy only to have the assistant manager there, Aiden, test it, confirm that it is not working (the day after I received it, on 18 June 2015 at about 6,30 pm) and give it back to me. He told me that it should be exchanged. <br> <br> I do not want my contract cancelled and a new one drawn up as Mr Skhumbuzo Ndhlovu has suggested. He sent an email at about 5 pm saying he was going on leave, but no one took over the problem.<br> <br> I am busy at the Surgery so emails work better for me. .<br> I am using my old cell C ****le at present. Since I took the trouble to take in the non working speed stick to a Cell C store, Cell C should courier a new working speed stick to me.