KK
Kobus K

1 reviews | Active since Jan 2021

15 Mar 2023, 08:34

PLEASE REMOVE ME FROM YOUR MARKETING LIST

Cell-C keeps spamming me. I've emailed and called multiple times for them to remove me from their SMS list but they just don't seem to care.

Their opt-out system doesn't work and I'm receiving SMS's from them every other day even though I'm not even a customer.

I've contacted their customer care on 9 separate occasions and I keep getting told the issue will be resolved only to receive SMS's from them again a few days later.

0
Replies (2)
Cell C
Cell C's reply15 Mar 2023, 09:30
Official
Good day Kobus

Thank you for contacting us. 

The matter will be escalated to our Support Team for assistance. We apologies for any inconvenience. 

^NT
KK
Kobus K's update23 Mar 2023, 17:06
Reviewer Update
Still nothing from your support team. Cell-C is useless.