Please pay but don't expect any service.!

Cell C seriously sucks! I cancelled a pocket router contract on Monday 16/01/2023 with a month's notice. Ever since that call, I have no internet available on that router. Numerous calls have been made to Cell C Customer Care, only to be transferred from one department to the other. Having to explain the whole situation over and over. From one consultant asking me if I have loaded data on the router, to resetting the router numerous times after it clearly does not solve the issue. The more I keep telling them the WIFI light is red, it clearly shows no internet available, I assume the person cancelling the contract disconnected the internet by mistake, the more I get transferred to a "technical department" that has technical issues so you should call them again later. Then I was told they have escalated the matter; it will take up to 2 days for them to get back to me. This is ridiculous, so I am going to be without internet for almost 6 days before they will attempt to resolve it, but I am paying for internet I cannot use, and in the meantime, I must pay another internet provider so I can at least just have internet. So, Cell C's incompetence is costing me double. Maybe start reimbursing your clients when you cannot give a service - guess that will make you bankrupt within a couple of months. Numerous calls have been made to report this issue since Monday, and yet here we are. Please wait another few days and then we will see if we are interested to help you, we have your money, so why should we care about your service?