Please I need to change my contract

Item: Cell C
Rating: 1
Author: Carina W

On 17 February 2017 my new contract EPIC 200 started. What a mistake!!!!! I tried to change/migrate the contract to Pinnacle 400 but to now avail. According to them I had to wait a month. The debitorder for March 2017 went off and I am told the same story. I am so FED UP with this contract it is *******. I urgently need them to change it to Pinnacle 400.

Helpful (0)

Replies (4)

Cell C's replyOfficial

07 Apr 2017, 12:22

Hi Carina

We will get one of our consultants to assist with your migration.

Regards

Cell C | PN

Cell C's reply07 Apr 2017, 12:22

Official

Hi Carina

We will get one of our consultants to assist with your migration.

Regards

Cell C | PN

Carina W's updateReviewer Update

10 Apr 2017, 09:01

Still waiting ................................................

Carina W's update10 Apr 2017, 09:01

Reviewer Update

Still waiting ................................................

Cell C's replyOfficial

10 Apr 2017, 10:26

Hi Carina

A follow up request has been sent and feedback will be provided. Do expect communication.

Regards
Cell C | PN

Cell C's reply10 Apr 2017, 10:26

Official

Hi Carina

A follow up request has been sent and feedback will be provided. Do expect communication.

Regards
Cell C | PN

Cell C's replyOfficial

12 Apr 2017, 12:08

Mpho has been in contact with you to assist and provide feedback regarding this matter.

Regards
Cell C | PN

Cell C's reply12 Apr 2017, 12:08

Official

Mpho has been in contact with you to assist and provide feedback regarding this matter.

Regards
Cell C | PN