1 reviews | Active since Jul 2021
Please help cell c ****
Good day
I am absolutely disgusted by the accounts department and statement I received earlier today.
I was offered a R99 month to month 4 gigs data only Sim card. The gentleman offerede this after I settled both my contracts and didn't want to take out another contract.
He assured me that it was a month to month R99 cancel anytime, no contract.
I agreed on those terms.
Now I get a phone call saying I owe R2500 plus on *** contract that I took out. Which I called to cancel when the phone was ****** assuming it was a month to month as I was told on the phone. Where is the recording from your side? You say the calls are recorded???? Luckily I have proof of this. The gentleman advised me now that it was a 24 months contract not month to month contract so I was **** to and sold the Incorrect information. Were is the I am not going to leave this here. This is not fair and I have see ked legal advise. I really think this is absolutely shocking. How do you sell something saying it's no th to month cancel anytime then lie. Iv been battling so much that's why I cancelled my contracts and never even replaced the cellphone when it was ****** I can't afford this.
I will not pay for something I was not told of. Where did I sign for this?????? The Sim card was ****** and never replaced.
Thank you for contacting Cell C.
We have received the query regarding the billing on your account.
We'll be in touch.
Regards
^MP
Best regards,
Thank you for contacting Cell C.
We have received the query regarding the billing on your account.
We'll be in touch.
Regards
^MP
Best regards,
