Please help CELL C IS ****ING US

3 November 2018 Cell C Fibre cancels our fibre and says we have not been paying it, when in fact it has been paid with proof of payment. After sending them POP they still dont reactivate it and december 2018 charges us a cancelation fee of R1200 for a cancelation that we did not request.

End January 2019 they deduct a debit order from our bussiness cheque account that was not given permission to as its the account our cell c cellphone deducts from and not fibre and we have not had any service for 2 months. We phone, go to the retail shops and look for help but to no avail, they tell us they dont know where the money is.

Feb 2019 they debit order another R1000 and we phone and go to their shops again and yet again we are told they dont know why the money is being debited and where its going they cant see it apparently its hanging in limbo somehwere as the Cell C fibre is new and their having technical issues.

We decide to go to Absa and reverse the debit, but to our shocl march 2019 they deduct over R3000.

We go to the Cell C headoffice and have a chat with a woman, Rabie, who is as shocked as we are and tell us that they cant help us their just sales people, and that its weird that we were advised by the retailers to go and see them.

We have also been dealing with a Shaun and Loreal from Cell C who both eventually staryed ignoring our calls for help.

April 2019 and we get an sms telling us they are sorry for the inconvenience due to the error and they will replace R4500 to our account (this was last week) this morning another R3200 was debited and now we are almost standing at R10 000 that has been ****** from us from this massive company and when we phone for help they send us in circles.

Please anyone that can help us please this giant corporation is sucking us dry and we are steuggling and poor as it is. We cant pay our rent or live properly due to this theft and we have no one to turn to

Please any help we cant carey on like this my mother has been talking about comitting suicide due to this we are gonna lose our house and our lives due to this

Please help