NZ
Nidia Z

1 reviews | Active since Aug 2012

08 Jul 2022, 11:46

PLEASE DO THE RIGHT THING AND HELP ME CANCEL THIS!!!!!

Sad that you have to rate your own service provider BAD. Calling the call center is a nightmare - the lady on the line MPHO, who still hasn't sent me the call reference number nor any acknowledgment of the call. Doing a number change / swim swop has taken me an hour - and guess what - STILL hasn't my number been changed, or do i even want to continue with this contract.

Worst part is , I haven't had a contract for many many many years, and then make the choice to choose CELL C - Thank you from reminding me why I HATE contracts. Selling the product is easy and quick but the service afterwards - DISGUSTING!!!!!!!!!!

PLEASE HELP ME TO GET RID OF THIS SERVICE AND CANCEL MY CONTRACT!!!!!

0
Replies (8)
NZ
Nidia Z's update08 Jul 2022, 12:55
Reviewer Update
No - please call me as I want to cancel.
NZ
Nidia Z's update08 Jul 2022, 14:23
Reviewer Update
cause if this is the beginning of our relationship - then i'll rather end this NOW
NZ
Nidia Z's update08 Jul 2022, 15:06
Reviewer Update
can someone call me - and please if one person tells me again they will transfer me, they need to transfer me to cancellations
NZ
Nidia Z's update09 Jul 2022, 09:06
Reviewer Update
STILL no call???????????????????????????????
Your empty promises says allot.
Ridiculous!!!!!!!!!!!!!!!
NZ
Nidia Z's update09 Jul 2022, 10:21
Reviewer Update
Whatever. I'm disgusted by this service. I hate hate hate the fact that I signed up with Cell C. Never again..... Well as far as I know Cell C us bankrupt, so know I know why!

NZ
Nidia Z's update10 Jul 2022, 08:25
Reviewer Update
Still NO CALL.
NOTE SURE WHAT YOUR IDEA OF 24 HOURS ARE.
Im taking this to social media.
NZ
Nidia Z's update11 Jul 2022, 14:34
Reviewer Update
If it wasn't for Palesa Nhlapo - you would have had lost another client.
She and ONLY she is the only reason why I am continuing with this contract - now she showed me what can be done for a client. Get more people like Palesa!!!!!!!
Thank you very much Palesa for helping me within one day - I APPRECIATE YOU!

Cell C
Cell C's reply11 Jul 2022, 21:33
Official
Hi Nidia van Zyl

Thank you for your kind words .
We will make sure they reach Palesa and the relevant people.

^NH