BE
Belinda E

1 reviews | Active since Nov 2019

08 Oct 2021, 14:52

PLEASE BE ADVISED!!! Proof that you can't EVER stop n Contract

What a joke!!! Here with all the responses that I got from Cell C. I see that alot of people is struggling to end there contracts. GO TO THE OMBUDSMAN! LOG THEM THERE.

First message I complained that they didn't want to stop our month to month contract. I received a message "7 Sep 2021, 12:45 Good day Belinda

Apologies for the unpleasant service experienced.

Your cancellation request was processed on the 03/09/2021. There is no payment at the end of this month.

^SM"

Ha Ha Ha.... Received another bill the 4/10/2021 Was told to sent our bank statements to them. I told them no, because me bank statements has nothing to do with them we EFT the money to there account, but I did sent them the bill.

Guess what was there answer . Good day Sir/Madam

Thank you for contacting Cell C

Our records indicate that the amount that you are being billed is for the month of October 2021. Regards Monwabisi Pambo

NOTHING SOLVED YET!!!

0
Replies (4)
Cell C
Cell C's reply08 Oct 2021, 15:01
Official
Good day Belinda

Thank you for writing to us.

We have received your review regarding the billing of your Cell C account.

Our Support Team will investigate and contact you to assist.

^NZ
BE
Belinda E's update08 Oct 2021, 15:10
Reviewer Update
I am Telling you that I am Telling you that it will be today. This problem will be sort out TODAY!!! I will get a letter of confirmation from cancelling the contract TODAY. Otherwise I will tell everybody (that I see on HELLO Peter) to contact the Ombudsman which I WILL do on Monday if this is not sorted out TODAY! it will be today. This problem will be sort out TODAY!!! I will get a letter of confirmation from cancelling the contract TODAY. Otherwise I will tell everybody (that I see on HELLO Peter) to contact the Ombudsman which I WILL do on Monday if this is not sorted out TODAY!
BE
Belinda E's update08 Oct 2021, 15:11
Reviewer Update
I am Telling you that it will be today. This problem will be sort out TODAY!!! I will get a letter of confirmation from cancelling the contract TODAY. Otherwise I will tell everybody (that I see on HELLO Peter) to contact the Ombudsman which I WILL do on Monday if this is not sorted out TODAY!
Cell C
Cell C's reply08 Oct 2021, 15:52
Official
Our team will contact you as soon as possible. 

^MP