1 reviews | Active since Jan 2016
<p>I recently app**** for a contract with Cell C Riverside Mall (Nelspruit) for a Huawei Mate 8. I explicitly told the consultant that I DO NOT want an open line, but a TOP UP which is the same price. He reassured me that he would make sure this is done. Later last month I realised that he had put me on an open line with a R300 limit which is NOT what I wanted. So I can't buy and recharge the way I want to. I'm sick and tired of being **** to in store which I have experience before with my other 3 contracts with Cell C, as I find the call centre and in-store consultants to be full of empty promises and blame shifting. Bottom Line: I DID NOT receive what I asked for and I want to be placed on the same Top-Up contract as I originally requested. I will also not be paying migration fees for a Cell C consultant's error. I expect feedback asap.</p>
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Cell C | PN
Best regards,
Thank you for posting to us.
We will ensure that this matter is sorted. Do expect communication from one of our team members during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
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