MP
Meagan P

1 reviews | Active since Aug 2018

15 Aug 2018, 09:46

****ed off at Cell C's incompentancy.

So Cell C contacts me, only after my post on this site. They start 'investigating' the query only to take the word of their lying in store employee. What happened to the customer is always right.? These lying idiots, just don't want to repay my for their incompetence and now they say I misunderstood? What did I misunderstand? The fact that the in store consultant told me yes, I will only be paying from August onwards. Nah, I know what I asked and what she said. Maybe this is Cell C's way of ******** their customers out of money. By not all consultants giving the same information. Really tired of these whole bunch of *********** idiots. Like I said my last contract with them and then I am totally done with them. Let's see how quick they contact me now again....

0
Replies (3)
Cell C
Cell C's reply15 Aug 2018, 11:36
Official

Good morning Meagan

As per the system, your debit date was changed in June to the 6th of every month which was going to be effective from the following month (July).

Regards

Cell C | PN

MP
Meagan P's update16 Aug 2018, 08:31
Reviewer Update
Cell C go ***** yourselves. Always covering up for your employees incompentancy and incorrect information given. Leave me the hell alone now. Let me finish this stupid contract with you and be done with you. I don't want any calls of sms from you. Stop sending sms about data bundles as well. I've had it with you all now. If it wasn't for Hello Peter the store would've never been phoned and asked. Off course she will say I misunderstood and that I am to blame. Because she don't wanna loose her job and you don't want to give her a warning because of all the paperwork involved.
Cell C
Cell C's reply16 Aug 2018, 09:52
Official

We are not covering for any employee, the agent assisted you accordingly.

Regards

Cell C | PN