1 reviews | Active since Jul 2018
****ed of customer
What a disappointing service I received at the Cell C Howard Centre Store.
Last Friday on the 24th September I took up a Wifi Contract which was one of those Friday specials. That day I only used for a hour the following day on Saturday I was not able to use I then called the calling centre I was transfer to IT did all the thing they said I should do , it still didn't work. There is no signal it does not work on my phone as well. Call centre says the pin is activated. I then told the store about this I was told that they will get back to and this was Monday. Guess what no one called back imagine having a wifi route contract and not being able to use it. Tuesday I call again noone gets back to me I ended up emailing the store. I was then told to come back and do a sim swap how ****en ridiculous. So now they must inconvenience me in all of this . Wednesday they asked for my sim number and they will call back and noone does call back I call myself as usual. Now I have been told that the Manager says that I might used up all the data imagine 40GB used up in an hour and yet again they promise to get back to me.
Today is the 30th August 2018 I have been with out data since last Friday and Cell C does not seem to give a **** in all of this.
Noone was has called me to sort this out a very simple thing not in the Manager of that store has not bothered to call after I emailed a complaint which show they don't value me at all.
I will not be paying anything this month at all please note that and if this not sorted out today cancel the **** contract.
Contact number : ********** 250
Good morning Zikhona
We apologize for the unsatisfactory service and inconvenience caused. One of our consultants will contact you during the course of the day and assist.
Regards
Cell C | PN
Good morning Zikhona
We apologize for the unsatisfactory service and inconvenience caused. One of our consultants will contact you during the course of the day and assist.
Regards
Cell C | PN
As per communication, Lungile will revert back with a way forward.
Regards
Cell C | PN
As per communication, Lungile will revert back with a way forward.
Regards
Cell C | PN
As per feedback, you have been assisted with the SIM swap at the store.
Regards
Cell C | PN
As per feedback, you have been assisted with the SIM swap at the store.
Regards
Cell C | PN
