MJ
Megan J
1 reviews | Active since Jul 2018
18 Jul 2018, 14:15
****ed
Good Day,
Last week 11/07/2018, I lost my cellphone and it has been nothing but an added head- ache. I'm ****ed at the pathetic service Cell C renders and I'm ever so sorry I ported from Mtn to Cell C.
Name: Megan Jacobs Imei Number: ********** 830****** Model: Samsung Galaxy J3 6
On 11/07/18 I lost my phone I immediately phoned customer service from a friends phone. The lady could not block it because I only knew 1 number. I'm a mother of 3 how the HECK should I memorise 3 numbers and know exactly when and how much I recharged. I even went to Vangate Mall Cell C with the BOX more than once. Yesterday I phoned and another lady said it will be blocked within 24 hours she will send a sms. She also gave a reference number: ********** 563. I just phoned now and some guy said he can't give the itc number.
CAN YOU PLEASE TELL ME, WHERE THE HELL MUST I GET THE ITC NUMBER. Also give me a Managers contact details.
Helpful (0)
Replies (3)0
Replies (3)
Cell C's replyOfficial
18 Jul 2018, 14:45We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants will contact you and assist.
Do expect communication.
Regards
Cell C | PN
Best regards,
Cell C's reply18 Jul 2018, 14:45
Official
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants will contact you and assist.
Do expect communication.
Regards
Cell C | PN
Best regards,
MJ
Megan J's updateReviewer Update
18 Jul 2018, 15:01I was helped now after phoning numerous times.
MJ
Megan J's update18 Jul 2018, 15:01
Reviewer Update
I was helped now after phoning numerous times.
Cell C's replyOfficial
18 Jul 2018, 15:16Thank you for providing us with feedback.
Have a lovely day further.
Regards
Cell C | PN
Best regards,
Cell C's reply18 Jul 2018, 15:16
Official
Thank you for providing us with feedback.
Have a lovely day further.
Regards
Cell C | PN
Best regards,