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Shaun C

1 reviews | Active since Aug 2011

27 Feb 2017, 10:53

Pinnacle contract: Very bad contract STAY AWAY

<p>This contract is great if you only want to phone faimly and friends. But at this point and Time I cannot phone my broker, medical aid or anyone with 0860 number. This is very frustrating . Thsi contract is very misleading or at least it was to me. </p>

0
Replies (5)
Cell C
Cell C's reply27 Feb 2017, 11:10
Official

Yes, this is a great contract and you can call friends and family on other networks. However as per the T's and C's, the inclusive minutes cannot be used for international calling, roaming and premium rated or special number calls. There is absolutely nothing misleading about this contract.

Regards

Cell C | PN

Cell C
Cell C's reply27 Feb 2017, 15:09
Official

Nelly could not get hold of you on your contact number. However, she sent an email advising you of this and requested for an alternative number. Please respond to her email and she will gladly assist.

Regards

Cell C | PN

SC
Shaun C's update27 Feb 2017, 19:36
Reviewer Update

I have been in meetings most of the day. This contract is useless. I would have been better with pre-paid.

This post is for future cutomers.

Cell C
Cell C's reply28 Feb 2017, 08:18
Official

Hi Shaun

Your feedback has been forwarded to Nelly who will contact you and assist.

Regards

Cell C | MH

Cell C
Cell C's reply28 Feb 2017, 15:19
Official

Nelly has contacted you and provided feedback regarding this matter.

Regards

Cell C | PN