JB
Johannes B

1 reviews | Active since Nov 2014

20 Feb 2017, 15:54

Pinnacle Cashback

<p>I recently took out a contract from Cell C, the Pinnacle 250 with cashback via Cell C Direct.</p> <p>I received the cell and have been waiting for the payout ever since. Now about a week and a half later.</p> <p>A lady called Lerato told me that it would take about 7 to 14 working days. REALLY!!!</p> <p>How is it possible to take so long?</p> <p>One thing is for sure. My last contract from Cell C Direct.</p>

0
Replies (3)
Cell C
Cell C's reply20 Feb 2017, 16:07
Official

We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants will contact you and assist.

Do expect communication.

Regards

Cell C | PN

Best regards,

Cell C
Cell C's reply21 Feb 2017, 09:12
Official

Moses could not get hold of you on your contact numbers. However he sent an email advising you of this and requested for an alternative number where he can get hold you and assist.

Please respond to his email and he will gladly assist.

Regards

Cell C | PN

Best regards,

Cell C
Cell C's reply21 Feb 2017, 16:03
Official

Moses has been in contact with you to assist and provide feedback regarding this matter.

Regards
Cell C | PN

Best regards,