AB
Amith B

1 reviews | Active since Mar 2012

01 Mar 2016, 15:35

Pinnacle Buyout - No funds on card

On 26 February I decided to take up the Pinnacle Buyout offer from Cell C. The process took about an hour to complete and at the end of it I was given a \Voucher Card\" which was supposed to have the funds allocated within 24 hours. I had to contact the agency every day since then and even today, the value of the card is ZERO. For some reason, every day I am told that it will be resolved within 24 hours and yet nothing changes. I would like this resolved ASAP"

0
Replies (1)
Cell C
Cell C's reply01 Mar 2016, 15:50
Official
Hello Amith79,

Thank you for notifying us of the above.

You can contact the agency on ***or *** and they operate from 9am to Midnight.

Alternatively we will get a consultant to contact you and assist with this matter.

Regards
Cell C | PN