JFJP
Jozua Francois Joubert Pienaar
1 reviews | Active since Aug 2012
10 Feb 2016, 14:25
Pickup faulty handset
I received a upgrade phone on 5 Jan 2016. The phone just died on 19 Jan. I logged a call on 20 Jan. They said that it will be picked up in 7 days. It is 10 Feb and no pickup. I followed up on 29 Jan, 2,4,8 and 10 Feb without any results. It is unaccepteble<br> <br> <br>
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Cell C's replyOfficial
10 Feb 2016, 14:44Hello francoispie,
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
Cell C's reply10 Feb 2016, 14:44
Official
Hello francoispie,
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN