PHONE REPAIRS TAKING OVER 5 MONTHS

SENT MY PHONE FOR REPAIRS JUNE 2015, BECAUSE IT WOULD NOT CHARGE. IT WAS NOT FOR THE FIRST TIME IT DID THIS. I SENT IT THE SECOND TIME AND THEY TOLD ME THAT THEY CANNOT FIX IT AS IT IS NOT A TECHNICAL ISSUE. <br> <br> I ASKED THEM WHY DID U FIX IT THE FIRST TIME AS IT IS THE SAME PROBLEM.THEY REFERRED MY PHONE TO OTHER TECHNICIANS AND THE WORST THING IS THAT YOU NEVER GET FEEDBACK FROM THEM. EVEN IF YOU CALL THE FINRITE CENTRE YOU HOLD FOR MORE THAN AN HOUR AND THEY CUT YOU OFF.NO ONE RESPONDS TO EMAILS.<br> <br> 4 WEEKS BACK I RECEIVED A CALL AND WAS TOLD THAT THEY WILL FIX MY PHONE, BUT HAVE NOT HEARD FROM THEM TILL TODAY 10/11/2015.<br> <br> I EVEN CANCELLED MY CONTRACT BECAUSE THEIR SERVICE IS NOT GOOD AT ALL.AND WHEN I SENT THE PHONE I WAS TOLD THAT IT WILL ONLY TAKE 21 DAYS. <br> <br> PLEASE HELP