nS
nadine S
1 reviews | Active since Oct 2015
13 Oct 2015, 15:05
Phone repairs
I have recently ( May 2015) gotten a new phone from cell c AG mobile and have agreed to a R109 per month and i am getting billed R270 per month. Last month my phone started giving me and error when i wanted to open my camera. I phoned AG mobile and they advised me that it is an error of the software and that i would need to sent in my phone. I then contacted Cell C centurion mall branch and they said that it will take a month to be repaired. How do you want me to sit without my phone for one month???<br> What arer you thinking? This was not a problem on my side but a phone software issue. <br> <br> <br> PLEASE ASSIST ME AS IT IS IMPOSSIBLE FOR ME TO SIT WITHOUT MY PHONE
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Cell C's replyOfficial
13 Oct 2015, 15:15Hello nadinevs,
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication soon.
Regards
Cell C | PN
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication soon.
Regards
Cell C | PN
Best regards,
Cell C's reply13 Oct 2015, 15:15
Official
Hello nadinevs,
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication soon.
Regards
Cell C | PN
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication soon.
Regards
Cell C | PN
Best regards,